Returns Policy

At Lively Living, customer satisfaction is our priority and we strive to make shopping with us a pleasurable experience.    


Changed your mind? 

In the event that you receive the products or services which you purchased, as stated, but you simply change your mind, we will offer you a refund. All you need is;

• You notify us within 14 days of receipt.

• You return the product in its original packaging at your expense.

• Please include your full name, address, email address and phone number with clear instructions of your request - inside the box.

You may return products to the following address:



P.O Box 377

Mudgeeraba, 4213

QLD, Australia  


Warranty Claim? 

We stand by  the quality of our products and our diffuser range all carry a 12 month warranty from date of purchase.

If you experience any concerns with your product, please contact us directly so we can troubleshoot and assist you personally.

Please email with full details.

You must provide proof of purchase in order to be eligible for a warranty claim.  


Contact us: